Happy Young Family

Patient's Rights & Responsibilities

As patients you are responsible for your own health and that of any dependents.  It is important to adhere to information and advice given to you by health professionals and co-operate with the Practice in endeavouring to keep you healthy.

Patient's Rights in NHS Scotland

  • Access to a healthcare professional

  • Privacy & Confidentiality

  • Communication & Involvement 

  • Respect

  • Feedback & Complaints

Patient Responsibilities

  • Register with a GP Practice in your area

  • Attend any GP or clinic appointment arranged

  • Cancel any appointment no longer required

  • Inform the Practice of any change to your contact details, ensure telephone numbers are kept up to date

  • Treat staff with courtesy and respect.  Our Reception Team may have to ask some questions to assist us in providing you with the correct path to meet your healthcare needs.

Violent or Abusive Behaviour

If a patient is violent or abusive towards a member of our staff we have the right to

  • excluded the person from the Practice premises

  • call the Police

  • remove the patient from our Practice patient list

More information can be found on Patient's Rights & Responsibilities by clicking